Customer Support

Contact DNW Automotive

Need help with a car part, compatibility check, delivery question or special order? Send us your details and our team will help you find the right solution.

Before You Contact Us

To help us respond faster, please include as much information as possible.

Vehicle registration or VIN
Part number or product link
Vehicle make, model and year
Photos of the old part if available

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UK Email Support

Real support for product, order and fitment enquiries.

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Compatibility Help

We can help verify parts using VRM, VIN or OE numbers.

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Hard-to-Find Parts

We source automotive parts across the UK and Europe.

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Support Before Buying

Ask before ordering to reduce the risk of buying the wrong part.

Send Us a Message

Use the form below for product questions, order support, compatibility checks and custom sourcing enquiries.

Contact Details

Email: [email protected]

Please use email or the contact form for the fastest support.

Custom Orders

If the part is not listed online, we may still be able to source it for you.

How We Can Help

Product Enquiries

Questions about DPFs, catalytic converters, brake parts and other components.

Compatibility Checks

Help with VRM, VIN, OE numbers and vehicle fitment.

Delivery Questions

Questions about UK and international delivery options.

Trade & Bulk Orders

Support for garages, trade buyers and larger orders.

What Happens Next?

1. Send Your Details

Tell us what part you need and include your vehicle details.

2. We Review It

Our team checks your request manually and looks for the correct option.

3. We Reply by Email

We will respond with advice, product links or custom order options.

Not Sure Which Part You Need?

Send us your registration, VIN or part number and we will help you check the correct option.

Ask Us to Check Compatibility

Find Catalyst By Vehicle Make: A - F

H - R

S - V

Find DPF By Vehicle Make: A - I

J - R